Customer Care and Technical Sales
for Specialized Medical Devices

Customer Care

We are ready to help with your questions or comments concerning SMD’s product development and manufacturing services, including:

  • Lead time inquiries
  • Order inquiries, including status
  • Quality and service questions
  • Return authorizations
  • Request a quote for your project

You can reach us during business hours: Monday thru Friday, 8:00 AM to 4:30 PM Eastern Time.


Address: Specialized Medical Devices, LLC, Attn: Customer Care, 300 Running Pump Road, Lancaster, PA 17603 USA

Phone: 1-717-392-8570

Fax: 1-717-392-8578


Send an e-mail to Customer Care at Specialized Medical Devices

Technical Sales

Specialized Medical Devices is committed to delivering quality service, especially when you need support. Contact Technical Sales for assistance with:

  • Custom product development
  • Regulatory inquiries
  • Technical support

You can reach us during business hours: Monday thru Friday, 8:00 AM to 4:30 PM Eastern Time.


Address: Specialized Medical Devices, LLC, Attn: Technical Sales, 300 Running Pump Road, Lancaster, PA 17603 USA

Phone: 1-717-392-8570

Fax: 1-717-392-8578


Send an e-mail to Technical Sales at Specialized Medical Devices


Let’s get to work on your next project. We’re ready to partner with you to develop and manufacture a product to your exact requirements and specifications. Click here to access our sales representative locator.